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Fargo helps make mobile banking even better with shortcuts for things like:
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Fargo is able to provide valuable insights such as:
Once you're signed in to the latest version of the Wells Fargo Mobile® app,
Start by tapping on the Fargo icon at the top of the screen.
Then speak or type what you're looking for into the prompt.
Not sure what to ask? Fargo offers suggestions to get you started, and you can even ask Fargo what it can do.
Transcript
Are you ready to Fargo?
Meet Fargo, the new virtual assistant from Wells Fargo.
Fargo is now in the mobile app to help you do more on the go.
Banking is a snap when you Fargo.
Fargo makes it easier to do things like searching your most recent transactions by date or even search for transactions from a specific merchant like purchases or returns from Amazon.
Want to see what else Fargo can do?
Fargo can help you stay on top of your finances and even show you a summary of your spending across your accounts.
So, how do you use Fargo?
Just tap on the Fargo logo at the top of the Wells Fargo Mobile® app once you're signed in.
Then speak or type your request into the prompt, Fargo can even offer suggestions to get you started.
Get ready to Fargo.
Available only in the Wells Fargo Mobile® app.
Don’t have the app yet? Visit your favorite app store to download the Wells Fargo Mobile® app today to take advantage of all its features, including Fargo.
Have you set automatic updates for your app? Just a friendly reminder that this is the easiest way to get the latest updates, like Fargo, as soon as they’re available.
Learn how to turn on automatic updates for:
Financial Insights
Transactions
Manage Accounts
Payment or Transfer
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Transactions
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Manage Accounts
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Manage cards and profile
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Payment or Transfer
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Fargo is a virtual assistant that is available in the Wells Fargo Mobile® app. It is available 24/7 to help with your everyday banking questions.
What can I do with Fargo?
You can speak or type to ask Fargo to help with things like:
What can Fargo answer?
You can speak or type to ask Fargo questions you might have related to managing or servicing your account(s). For example, you can type in “what's my routing number?” or “help me find a transaction” and Fargo will find the information you requested.
Who is able to use Fargo?
Fargo is currently available to Wells Fargo consumer customers only. Fargo will expand to Small Business customers and Investing & Wealth Management clients in the future.
How can I get Fargo?
Fargo is available exclusively in the Wells Fargo Mobile® app for smartphones. Be sure to turn on automatic updates because that is the easiest way to get the latest updates, like Fargo, as soon as they are available. If you don't see the Fargo icon in the app, please make sure that you are using the latest version of the app. If you don't have the app, visit your favorite app store today to download it.
How does Fargo work?
Simply sign on to the latest version of the Wells Fargo Mobile® app and select the purple Fargo logo at the top of the screen. You can select from a list of options or speak or type in your own question to Fargo.
What happens if Fargo can't answer my question?
If Fargo can't answer your question, Fargo will direct you to Customer Service to speak with someone who can help.
In what language is Fargo available?
At this time Fargo is available in English only, but Fargo is planned to launch in Spanish later in 2023.
Can I access Fargo on a computer or tablet?
No. Fargo is exclusively available within the mobile app for smartphones and is not available on a computer or tablet.
Can I talk to Fargo?
Yes, you can speak or type your questions to Fargo, and Fargo provides typed responses.
How does Fargo work with Google?
Fargo uses Dialogflow, Google Cloud's conversational AI platform, to help quickly understand and respond to your questions.
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