Frequently Asked Questions

Preferred Checking is changing to Everyday Checking

What is happening and when?

On July 22, 2024, your Preferred Checking account will be changing to Everyday Checking.

  • The Everyday Checking account offers similar benefits to your current account and there will be no changes to your account number, online/mobile banking access, existing checks, debit card, direct deposit, or bill payments.
  • The monthly service fee for your Everyday Checking account will decrease to $10 and you’ll have some new ways to avoid it, such as a decreased minimum daily balance requirement from $7,500 to $500. This means as long as your balance doesn’t go below $500 any day in the monthly fee period,1 you will not pay the $10 fee.

Why are you changing my account?

  • We’ve updated our checking accounts to better meet the needs of our customers; therefore, we no longer offer Preferred Checking accounts.
  • Your updated account will give you continued access to the benefits which are important to you.

Will my account number or routing number change?

Your account number and routing number will remain the same. You can find your account and routing numbers in Online Banking under “Routing and Details.” Or use the guide here: Routing & Account Number Information for Your Wells Fargo Accounts.

I currently have direct deposit and scheduled bill payments with my checking account. Will I need to set these up again?

All of your current direct deposits and bill payments will continue uninterrupted in your Everyday Checking account.

What is the Everyday Checking account monthly service fee?

The Everyday Checking monthly service fee is $10. You can avoid the $10 monthly service fee if you meet any one of the following conditions during each fee period:

  • $500 minimum daily balance
  • $500 or more in total qualifying electronic deposits2
  • The primary account owner is 17 – 24 years old3
  • A linked Wells Fargo Campus ATM Card or Campus Debit Card4
  • A qualifying non-civilian military direct deposit with the Wells Fargo Worldwide Military Banking program5,7

We’ll waive the monthly service fee for the first two fee periods after July 22, 2024, so that you have extra time to make any adjustments, if needed, to avoid the fee.

What remains the same?

  • You can continue to use your Wells Fargo Debit Card to make purchases and payments, and to get cash and manage your money at ATMs.
  • You can still use the Wells Fargo Mobile® app6 with your account.
  • You can continue to use your existing checks.
  • Worldwide Military Banking ATM benefits will continue to apply if you maintain a qualifying military direct deposit.7
  • Your account and routing numbers will not change, and your direct deposits and automatic bill payments continue uninterrupted in your Everyday Checking account.

Are there other benefits with Everyday Checking?

  • With your new Everyday Checking account, you may be eligible to receive the following benefits8 each fee period when you link your account to a Wells Fargo Campus ATM Card or Campus Debit Card:
    • No monthly service fee charged
    • No Wells Fargo fees for up to four cash withdrawals from non-Wells Fargo ATMs in the U.S.9
    • Courtesy refund of one incoming wire transfer fee10
    • No fee charged for one overdraft11

What is a fee period?

  • You can find your account fee period on your statement in the Monthly Service Fee Summary section, online in your account’s Activity Summary, or in the mobile app in the Account Summary page under the Routing & Details section.
  • We use a fee period to determine your monthly service fee and other monthly fees. We calculate and post your monthly service fee, if any, on the last business day of your fee period (excluding Prime Checking and Premier Checking accounts).

What other checking accounts does Wells Fargo offer?

Visit Wells Fargo Checking Accounts to review a variety of checking account options. You can make the switch online or you can make an appointment to talk to a banker.

Where do I find more specific information?

Please visit a branch or call 1-800-869-3557.

Have more questions?

Call
1-800-869-3557 or visit a branch

Make an appointment

1. The fee period is the period used to calculate the monthly service fee. The fee period details are provided on the Monthly Service Fee Summary located in your account statement and in the Monthly Service Fee Summary section through Wells Fargo Online® in your Activity Summary or Wells Fargo Mobile® in Routing & Details.

2. A qualifying electronic deposit is a deposit of funds, such as your salary, government benefit payment, or other income, that has posted to your account and is (1) a direct deposit made through the Automated Clearing House (ACH) network, (2) an instant payment processed through the RTP® network (real-time payment system) or FedNowService Mark Service, or (3) an electronic credit from a third party service that facilitates payments to your debit card using the Visa® or Mastercard® network (e.g. an Original Credit Transaction). Transfers from one account to another, mobile deposits, Zelle®, or deposits made at a branch or ATM are not considered a qualifying electronic deposit.

3. When the primary account owner reaches the age of 25, age can no longer be used to avoid the monthly service fee.

4. Eligibility is based on university and college participation in the Wells Fargo Campus CardService Mark program. Ask a banker or visit wellsfargo.com/campuscard for additional details

5. You will receive your Worldwide Military Banking program benefits 45 days after your qualifying non-civilian military direct deposit is deposited into your eligible Wells Fargo checking account. For more information on the qualifying non-civilian military direct deposit, program qualifications and benefits, please visit wellsfargo.com/military/worldwide-military-banking or wellsfargo.com/depositdisclosures.

6. Availability may be affected by your mobile carrier’s coverage area. Your mobile carrier’s message and data rates may apply.

7. A qualifying non-civilian military direct deposit is a direct deposit of your salary, pension, or disability benefits electronically deposited from Department of Defense/Defense Finance and Accounting Service (DOD/DFAS), Department of Veterans Affairs/Veterans Benefits Administration (VA/VBA), or U.S. Department of the Treasury from any branch of the United States military into an eligible checking account. Transfers from one account to another, mobile deposits, Zelle® , or deposits made at a branch or ATM don’t qualify as a direct deposit. You will receive your program benefits 45 days after your qualifying non-civilian military direct deposit is deposited into your checking account. Prime Checking and Premier Checking accounts are not eligible for this program.

8. These benefits will take effect within 45 days following the linkage of your Campus Card to a Clear Access Banking or Everyday Checking account. Your account must be linked to an open, active Wells Fargo Campus Card to remain eligible and receive these benefits. Benefits will end 60 days after your Campus Card is no longer linked and the Bank’s standard Clear Access Banking or Everyday Checking account terms and fees apply. For more information, please refer to the Wells Fargo Consumer Account Fee and Information Schedule or see a Wells Fargo banker.

9. Fees charged by non-Wells Fargo ATM operator or network may apply.

10. In addition to any applicable fees, Wells Fargo makes money when we convert one currency to another currency for you. The exchange rate used when Wells Fargo converts one currency to another is set at our sole discretion, and it includes a markup. The markup is designed to compensate us for several considerations including, without limitation, cost incurred, market risks, and our desired return. The applicable exchange rate does not include, and is separate from, any applicable fees. The exchange rate Wells Fargo provides to you may be different rates you see elsewhere. Different customers may receive different rates for transactions that are the same or similar, and the applicable exchange rate may be different for foreign currency cash, drafts, checks, or wire transfers. Foreign exchange markets are dynamic and rates fluctuate over time based on market conditions, liquidity, and risks. Wells Fargo is your arms-length counter-party on foreign exchange transactions. We may refuse to process any request for a foreign exchange transaction.

Incoming wire transfers received in a foreign currency for payment into your account will be converted into U.S. dollars using the applicable exchange rate without prior notice to you.

For additional information related to Wires and foreign currency wires, please see Wells Fargo’s Online Access Agreement.

11. Our overdraft fee for Consumer checking accounts is $35 per item (whether the overdraft is by check, ATM withdrawal, debit card transaction, or other electronic means). We charge no more than three overdraft fees per business day. Overdraft fees are not applicable to Clear Access Banking accounts.

The payment of transactions into overdraft is discretionary and we reserve the right not to pay. For example, we typically do not pay overdrafts if your account is overdrawn or you have had excessive overdrafts. You must promptly bring your account to a positive balance.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

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